Problems with stoves

Are the heating elements working properly?To find that out, remove some stones and check if the heating elements turn red while heating. If a heating element does not turn red it is broken and needs to be replaced before further using.Is there a problem with wiring?
Before checking that, disconnect the stove from the power supply. Make sure that all the cables of the stove and the control console are connected to the main module according to the manual.

If you did not manage to solve the problem, contact us and send us a photo of the main module’s wiring.

Are the heating elements working properly? To find that out, remove some stones and check if the heating elements turn red while heating. If a heating element does not turn red it is broken and needs to be replaced before further use.
1. Check if stove or control console cables have come loose.
2. Ask an electrician to check if all three phases are connected and actually reach the stove.
If the previous steps did not provide a solution, the problem may be in the main module. In that case, contact us and send us photos of the wiring of the stove and the main module.

Does your stove have sufficient output for the size of your sauna room? Check the product page or user manual.Did you take the uninsulated and glass surfaces into account when calculating sauna room volume?
Are the heating elements working properly?

To find that out, remove some stones and check if the heating elements turn red while heating. If a heating element does not turn red it is broken and needs to be replaced before further use.

Is there too much ventilation in the sauna room?

Support