Support
Customer support of HUUM provides you with user manuals of our sauna heaters, sauna control systems and sauna accessories, installation videos, and answers to most frequently asked questions.
If you have any further questions or need additional assistance even after exploring the provided resources, please feel free to reach out to our dedicated customer support team at . We are here to help!
Troubleshooting
5 articles
Temperature readings of the sauna controller and the sauna thermometer differ
Updated July 14, 2022
Screen of the sauna controller is blank
Updated July 14, 2022
Sauna controller does not establish network connection
Updated July 14, 2022
HUUM electric sauna heater does not heat up
Updated July 14, 2022
HUUM electric sauna heater warms up too slowly
Updated July 14, 2022
Installation
11 articles
Installation of HIVE electric sauna heater and sauna accessories
Updated April 5, 2022
How should sauna stones be placed in HUUM sauna heaters?
Updated July 14, 2022
Installation of HIVE Mini electric sauna heater and sauna accessories
Updated September 15, 2022
Installation of STEEL electric sauna heater and sauna accessories
Updated September 15, 2022
Installation of STEEL Mini electric sauna heater
Updated September 15, 2022
Installation of CLIFF electric sauna heater and sauna accessories
Updated September 15, 2022
Installation of CLIFF Mini electric sauna heater
Updated September 15, 2022
Installation of HIVE Wood wood-burning stove and sauna accessories
Updated April 5, 2022
Installation of HIVE Heat wood-burning stove and sauna accessories
Updated September 16, 2022
Installation of DROP electric sauna heater and sauna accessories
Updated November 5, 2022
Installation of UKU sauna control system
Updated October 5, 2022
User guides
5 articles
Using HUUM sauna controllers
Updated July 14, 2022
Accessing the sauna controller menu and using the Steamer function
Updated July 14, 2022
Accessing the sauna controller menu and using the Lighting function
Updated July 14, 2022
Accessing the sauna controller menu and using the Child lock function
Updated July 14, 2022
Establishing the connection between the sauna control panel and HUUM mobile app
Updated September 14, 2022
Mobile app
4 articles
HUUM app – setting up the mobile app functionality
Updated July 14, 2022
Establishing a connection between the UKU WiFi control system and HUUM mobile app
Updated July 14, 2022
Upgrading the UKU Local control system for Wi-Fi connectivity
Updated July 14, 2022
HUUM app – using the mobile app
Updated September 13, 2022
FAQ
13 articles
Sauna steam – which principles apply to throwing water on sauna stones?
Updated July 14, 2022
What kind of maintenance do electric sauna heaters need?
Updated July 14, 2022
How frequently should heating elements be replaced?
Updated July 14, 2022
Can the electric sauna heater be used when a heating element is broken?
Updated July 14, 2022
Where can you buy spare parts for HUUM sauna heaters?
Updated July 14, 2022
How to heat HIVE Wood and HIVE Heat wood burning stoves?
Updated July 14, 2022
What kind of maintenance do HIVE Wood and HIVE Heat wood-burning stoves need?
Updated July 14, 2022
How to keep the sauna clean?
Updated July 14, 2022
How many sauna stones should be used in HUUM sauna heaters?
Updated July 14, 2022
Which sauna stones are suitable for HUUM sauna heaters?
Updated July 14, 2022
How should sauna stones be prepared before their use?
Updated July 14, 2022
How should sauna stones be placed in HUUM sauna heaters?
Updated July 14, 2022
How frequently should sauna stones be replaced?
Updated July 14, 2022